We continually monitor the quality of the service we provide to our customers.

Understanding why you are pleased or displeased with our service gives us an opportunity to make improvements. Any comments you have about improving our service will be greatly appreciated.

You can let us know what you think by:

• Telling a member of staff.
• Completing and sending in the Online Suggestions Form below.
• Filling in one of our Suggestions Forms which can be obtained from any of our Reception points, Learning Centres, or Student Service departments. You can get a printable copy of the form, by selecting this link: Suggestions Form - pdf format.