Business & Administration Apprenticeship: Student Guide

This Apprenticeship is about playing an important support role within a business or organisation. Administrators handle the day-to-day tasks in an office and make sure things run smoothly – 97% of employers say that effective administration is essential to their business, so they do a crucial job.

The term ‘administration’ covers roles that involve organising people and resources, including, executive assistants, secretaries, administration assistants, data entry clerks and office juniors. Without them, information would be hard to find, meetings would be missed and businesses would be less productive.

As a business and administration Apprentice, your exact duties will depend on your employer. It’s likely that you’ll be working with a team or member of staff to handle various tasks.

You may be typing up board meeting documents, putting financial information together in spreadsheets, sending the daily post, or faxing and photocopying confidential documents. This sort of work requires a strong sense of responsibility, accuracy and attention to detail.

One of the great things about business and administration is that you can work almost anywhere. With your transferable skills, you could be working in a record company or a charity. Administration roles are also an excellent starting point to move into management once you have more experience.

The Apprenticeship Framework:

There are three main strands to an Apprenticeship, known as the Framework: a competence-based element, a technical element and a skills element. As part of the framework the Apprentice will study Key Skills in Application of Number, Literacy and ICT at the appropriate level, plus Personal Thinking and Learning Skills.

Intermediate Apprenticeship:

The Apprentice will achieve a Certificate in Business & Administration Level 2 and Certificate in Principles of Business & Administration Level 2.

Modules of study include: manage own performance in a business environment; improve own performance in a business environment; work in a business environment; communicate in a business environment.

Optional modules include: solve business problems; produce documents in a business environment; prepare text from notes; working with others; support the organisation of an event; support the organisation of meetings; use electronic message systems; use a diary system; take minutes.

Advanced Apprenticeship:

The Apprentice will achieve a Diploma in Business & Administration Level 3 and Certificate in Principles of Business & Administration Level 3.

Modules of study include: manage own performance in a business environment; evaluate and improve own performance in a business environment; work in a business environment; communicate in a business environment.

Optional units include: solve business problems; contribute to decision-making in a business environment; negotiate in a business environment; supervise a team; administer legal files; build case files; manage case files; use office equipment; order products and services; agree a budget; manage budgets; respond to change in a business environment.

Ready to apply for an Apprenticeship?

You need to:

Have you considered coming to college full-time if you can’t find an Apprenticeship vacancy? You can start on many of our courses on a full-time basis, then if an Apprenticeship becomes available you can transfer across. Everything you’ll have learnt at college will be valuable to you at work. To discuss your full-time course options call 01902 836000.

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