SKILLS FOR LIFE
The hidden skills gap

Improved English and Maths skills result in improved productivity

Almost half the adults in the UK have difficulty with numbers and 1 in 7 are not competent with reading, writing and spelling.

Research shows that more than 1.3 million people go to work each day without the skills they need to do their job efficiently.

Gaps in English and Maths may often be hidden. This affects business productivity.

City of Wolverhampton College offers a range of specialised employee training programmes to organisations of all sizes across the West Midlands. It’s one of the leading employee training providers and has a dedicated Employers Services team made up professional and industry experienced staff. The team is currently working with clients across the West Midlands.

Do any of your staff have difficulty with one or more of the following tasks?

Reading and understanding:

  • Health and safety information
  • Instructions
  • Information from operational manuals
  • Staff information on posters and leaflets
  • Technical information

Speaking and listening:

  • Answering questions from colleagues/customers
  • Following verbal instructions
  • Greeting customers appropriately
  • Talking to customers effectively
  • Taking verbal messages and passing them on.


Writing and completing:

  • Personal details on forms
  • Timesheets
  • Accurate telephone messages
  • Reports of progress or production difficulties
  • Accident report forms
  • Messages, orders and notes.

Understanding numbers:

  • Using time effectively
  • Writing down sequences of numbers correctly
  • Recognising the important of being accurate
  • Calculating using add, subtract, divide and multiply
  • Using estimating skills
  • Calculating using money.

How can your organisation benefit from raising levels of these skills?

Benefits for organisations that invest in developing the skills listed above can include the following:

  • Higher retention rates and increased productivity
  • Better customer service
  • Ability to redeploy existing staff
  • Increased efficiency and reduction in waste
  • Increased staff motivation.
  • Improved performance to meet targets
  • Increased staff loyalty and commitment to organisation.
  • Improved English and Maths skills result in improved productivity

What business managers say:
“QUOTE.”

How can City of Wolverhampton College help?

Lack of English and Maths may hold back business...we have the solution.

Our services include the following:

  • A Training Needs Analysis of the English and Maths needs within an organisation, SMART consultations for employees regarding a range of training and promotion opportunities.
  • Delivering customised training to suit your business and your staff English and Maths training at no cost! A flexible approach – times, days, length of programme.
  • Guaranteed quality

To help you develop your employees, we will:

  • Discuss your organisational skills needs for contextualised training.
  • Make a presentation to your management team and staff
  • Undertake individual, confidential interviews with managers and staff
  • Register interest from your teams and conduct initial assessments
  • Negotiate appropriate times for learning to take place.
  • Provide nationally recognised qualifications.

Call the Employer Services team on 01902 317691 or email employerenquiries@wolvcoll.ac.uk.

A member of our dedicated team will be pleased to discuss your needs, answer your questions, and arrange for a follow-up call or visit from an Account Manager at a time to suit you.