Hospitality Apprenticeship: Employer Guide

Why take on a Hospitality Apprentice?

The hospitality sector is one of the UK’s largest and fastest growing industries with changes taking place all the time. Customers are becoming more discerning and therefore employers need to ensure that their employees keep up with this.

But according to People 1st, 21% of hospitality businesses report that staff lack essential skills compared to a 15% national average.

These Apprenticeships aim to encourage entry into the industry. By providing nationally recognised qualifications, employability skills and a career route into management, your staff are more likely to be more motivated to stay which, in turn, will help your business to increase productivity and remain profitable – in fact, evidence shows that each hospitality apprentice can improve the bottom line by an impressive £5,200.

The Apprenticeship Framework

There are three main strands to an Apprenticeship, known as the Framework: a competence-based element, a technical element and a skills element. At every level the apprentice will study Key Skills in Communication and Application of Number at the appropriate level, and Personal Learning and Thinking Skills.

Apprenticeship Hospitality:

Learners will work towards their Level 2 Diploma in Hospitality Services and Level 2 Certificate in Hospitality and Catering Principles. They will develop their skills in areas such as:

  • Maintaining a safe, hygienic and secure working environment
  • Working effectively as part of a hospitality team
  • Maintaining food safety in a catering environment
  • The principles of producing and serving basic food dishes and drinks

Advanced Apprenticeship Hospitality:

The apprentice will achieve a Level 3 Diploma in Supervision and Leadership and an Award in Hospitality Supervision and leadership. This qualification, will allow learners to develop the generic competence and understanding essential for working in a supervisory role within the hospitality sector. Modules include:

  • Setting objectives and providing support for team members
  • Contributing to the control of resources
  • Leading a team to improve customer service
  • Developing working relationships with colleagues
  • Maintaining the health, hygiene, safety and security of the working environment

Higher Apprenticeship Hospitality:

This Higher Apprenticeship in Hospitality Management has been developed in consultation with leading industry employers and People 1st (the sector Skills Council) to meet the hospitality industry’s future needs.

It involves a combination of off-job training supported by on-job learning and coaching and self-managed study that can integrate employer requirements and be a useful tool for succession planning and staff recruitment. The programme aims to bridge the gap between the supervisory skills gained in an apprentice’s early career and the strategic management skills required to work at a senior level. The apprentice will achieve a Level 4 Diploma in Hospitality Management and the Level 4 Diploma in Principles of Hospitality Management. Modules include:

  • Leadership and management
  • Understanding the market
  • Complying with legal and regulatory requirements
  • Financial performance management
  • Food safety management
  • Developing hospitality teams
  • Maximising the efficient use of physical resources
  • Bar and cellar management
  • Kitchen operations
  • Accommodation management

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