Richard Burbidge - Better Working Environment
The UK'S leading manufacturer and distributor of stair balustrade, Richard Burbidge, were looking for experts to help them with an organisational change.
Manufacturing Engineer Mark Chorlton said:"We wanted to involve employees who manage business processes on a daily basis in this change."
"We wanted to supplement their knowledge with an understanding of lean processes so decided to put around 48 members of staff through the NVQ Level 2 in Business Improvement Techniques."
"Working with the college has been excellent.The staff have great people skills, which is paramount and the feedback has been very positive."
"... we've had some excellent feedback from people who feel more involved ..."
"At first the employees were very sceptical about studying towards the qualification but after the 12 week course had finished they realised they can make a difference."
"We've had some excellent feedback from people who feel more involved and that they have a better working environment as a result of this training and development."