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Lean Development Programmes
Lean Academy recognises the need for sustainability in business, and that all organisations are different, we have teamed up with Teal Consulting to run a suite of Lean Sigma Management programmes, these have been designed to be flexibility in there delivery.
The programmes include practical training and development on the principles underpinning a Lean approach. Through a combination of teaching, practical exercises, simulation, and shared experiences, delegates will develop the capability to apply Lean Sigma principles in order to improve efficiency and customer satisfaction.
Our programmes are designed for managers, team leaders and those aspiring to management roles. The workshops will help individuals build and practice the understanding essential to implement successful improvement in a systematic and structured way.
Lean Sigma Practitioner
Six Sigma is a proven approach that allows organisations to dramatically improve their performance by eradicating 'defects'. It can be applied both to manufacturing and to service organisations, including the public sector. The lean sigma approach builds a framework for the implementation of a change in culture and the use of a proven methodology providing a robust lean programme.
Course content:
Lean Sigma Awareness
There is much hype and misunderstanding around the topic of Six Sigma and how it can be applied in non-traditional sectors. This one day interactive workshop aims to provide delegates with a clear introductory overview of what exactly makes Six Sigma different and can dramatically improve their performance.
Course content:
The Voice of the Customer
Meeting customer needs and providing value for money is critical for all organisations. Organisations can't afford to waste limited resources whether they are financial, people or time on things that customers don't want or don't meet their needs. This programme will be of benefit to front-line managers and staff, those who work in contact centres and senior managers. The programme includes a balanced mix of formal instruction and interactive exercises to reinforce the core concepts of sample design, discussion-guide development, interviewing, and analysis.
Achieving Operational Efficiency
This programme is taught through a simulation game that comes as close to a real life process improvement as you can get. It is a practical, hands-on and fun way of demonstrating how Lean and Six Sigma principles can be applied to a transactional process within the service sector.
Course content:
ILM Recognition for Lean Programmes
Because we understand the need for sustainability in business, and that all organisations are different, we have developed a suite of Lean Management programmes which have been designed with the flexibility to adapt to meet employers' diverse staff development needs. These programmes are now recognised by the Institute of Leadership and Management (ILM).
Course content:
Lean for Green
This one-day workshop demonstrates how integrating Lean methodologies can reduce costs and improve environmental quality. "Replacing environmental myths with data" is an approach allowing you to drive your environmental strategy reducing your costs and meeting the increasing pressure to reduce carbon footprint.
Course content:
Lean Academy recognises the need for sustainability in business, and that all organisations are different, we have teamed up with Teal Consulting to run a suite of Lean Sigma Management programmes, these have been designed to be flexibility in there delivery.
The programmes include practical training and development on the principles underpinning a Lean approach. Through a combination of teaching, practical exercises, simulation, and shared experiences, delegates will develop the capability to apply Lean Sigma principles in order to improve efficiency and customer satisfaction.
Our programmes are designed for managers, team leaders and those aspiring to management roles. The workshops will help individuals build and practice the understanding essential to implement successful improvement in a systematic and structured way.
Lean Sigma Practitioner
Six Sigma is a proven approach that allows organisations to dramatically improve their performance by eradicating 'defects'. It can be applied both to manufacturing and to service organisations, including the public sector. The lean sigma approach builds a framework for the implementation of a change in culture and the use of a proven methodology providing a robust lean programme.
Course content:
- What is Lean/Six Sigma
- Voice of the Customer & CTQ
- Value/Kano Model
- SIPOC/Stakeholder Analysis
- 5S & Visual Management
- Process Mapping
- DMAIC Roadmap
- Value Stream Mapping
- Little's Law & Load Levelling
- Cycle vs Takt Time & Process Design
- FMEA/Risk Management
- Fishbone Diagram & 5 Whys
- Change & Implementation Management
- Change Consolidation
- An understanding of Six Sigma Concepts and principles
- Interpretation of the Six Sigma language
- Being able to estimating the cost of poor quality
- Understanding the DMAIC roadmap
- Overseeing Critical to Quality projects
- Defining roles within Six Sigma - Champion, Black and Green Belts
- Illustrating typical benefits of lean sigma
Lean Sigma Awareness
There is much hype and misunderstanding around the topic of Six Sigma and how it can be applied in non-traditional sectors. This one day interactive workshop aims to provide delegates with a clear introductory overview of what exactly makes Six Sigma different and can dramatically improve their performance.
Course content:
- Waste Awareness/Lean Six Sigma
- The DMAIC Roadmap
- Simulation Game - Improvement
- Lean Six Sigma into Practice
- Value Stream Mapping
- Value Adding v Non-value Adding Activities
- Process Mapping Techniques
- Structured Problem Solving
- Change and Implementation Management
- Visual and Daily Management
- Workplace Organisation
- Error Proofing
- Understand the Lean Sigma approach
- Introduction to the DMAIC principles
- Understand and practice the techniques
- Appreciate how to select the right measures
- Be able to apply the learning in your work context
The Voice of the Customer
Meeting customer needs and providing value for money is critical for all organisations. Organisations can't afford to waste limited resources whether they are financial, people or time on things that customers don't want or don't meet their needs. This programme will be of benefit to front-line managers and staff, those who work in contact centres and senior managers. The programme includes a balanced mix of formal instruction and interactive exercises to reinforce the core concepts of sample design, discussion-guide development, interviewing, and analysis.
Achieving Operational Efficiency
This programme is taught through a simulation game that comes as close to a real life process improvement as you can get. It is a practical, hands-on and fun way of demonstrating how Lean and Six Sigma principles can be applied to a transactional process within the service sector.
Course content:
- Identify and reduce sources of error, waste and variation
- Capture and understand the "Voice of the Customer"
- Mapping - Process Activity / Cross Functional / Value Stream / Spaghetti
- Pareto Analysis of demand and supply
- Brainstorm quality, cost and delivery improvement opportunities
- Understand the language of process improvement and Lean Six Sigma
- A working knowledge of process improvement tools and how to apply them
- See how to remove non-value added activities
- Experience how to overcome the barriers to success
- Discover how imprecise or ambiguous information can stall process improvement
- Learn how to analyse data and identify areas of improvement
ILM Recognition for Lean Programmes
Because we understand the need for sustainability in business, and that all organisations are different, we have developed a suite of Lean Management programmes which have been designed with the flexibility to adapt to meet employers' diverse staff development needs. These programmes are now recognised by the Institute of Leadership and Management (ILM).
Course content:
- Introduction to Lean Sigma
- Lean Sigma Sponsor
- Lean Sigma Champion
- Lean Sigma Practitioner
Lean for Green
This one-day workshop demonstrates how integrating Lean methodologies can reduce costs and improve environmental quality. "Replacing environmental myths with data" is an approach allowing you to drive your environmental strategy reducing your costs and meeting the increasing pressure to reduce carbon footprint.
Course content:
- Why go green?
- Environmental regulations
- Metering and measurement
- Environmental mapping
- Types of waste
- Cost benefit analysis
- Green Leadership
- Environmental regulations
- Metering and measurement
- Environmental mapping
- Types of waste
- Cost benefit analysis
- Green Leadership
- Being able to see the waste
- Understanding the cost of environmental waste
- Appreciate how to manage waste and energy costs
- Understanding lean methodology to green
- Appreciation of environmental regulations
- Being able to drive lean for green
