Jobseekers Prepare for a Bright Future in Banking


A group of jobseekers are one step closer to embarking on an exciting career in banking, thanks to a new course aimed at getting unemployed people back into work.

Eleven out of 16 people on the customer services programme, which was run by City of Wolverhampton College in partnership with Jobcentre Plus and Lloyds Bank, have made it through the first stage of the application process for an apprenticeship position at the bank.

The eight day scheme was designed to give jobseekers the skills they needed for a career in the financial sector and apply for Lloyds Bank’s apprenticeship scheme.

Natasha Bowdley, aged 20, said: “I had previously applied for an apprenticeship with Lloyds but got nowhere, so I am delighted to made it through to the telephone interview stage – the course has definitely helped me learn some useful skills which I will be able to use in any future job.”

Tutor Helen Hingley said: “Lloyds Bank are looking to recruit a number of apprentice Mortgage Telephony Consultants in Wolverhampton.

“By working closely with the bank we were able to develop a training programme based around their needs as an employer, giving jobseekers a fantastic opportunity to get ahead and develop the skills they were looking for.”

The programme was offered as part of the Sector Based Work Academy, a government initiative aimed at getting people who are receiving benefits into employment as well as helping businesses to obtain high quality staff with the right skills for the job.


City of Wolverhampton College offers a range of courses for people living in Wolverhampton, Bilston, Walsall, Dudley, Halesowen, Stourbridge, Bridgnorth, Sandwell and the wider West Midlands area. These include short, evening courses, both part-time and full-time qualifications, A Levels, apprenticeships, traineeships, university level courses and foundation degrees and courses for the unemployed.

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