Information, Advice or Guidance TQUK Level 2 Certificate - City of Wolverhampton College
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Information, Advice or Guidance TQUK Level 2 Certificate Study Mode: Part-time   |    Course Level:

Are you keen to learn more about giving information, advice or guidance?

This course is suitable if you are working in, or looking to work in, a role which involves the giving of information, advice or guidance and the knoledge you gain will be transferable across a wide range of sectors, 

This course aims to equip you with the practical skills needed to successfully convey information, advice or guidance in a wide range of situations and sectors and covers a variety of key topics crucial to providing an excellent and efficient service, including questioning, listening and communicating techniques, the importance of confidentiality and how to overcome barriers.

Please note:

  • The course is funded so there is no cost to you as long as you complete the course
  • You must achieve the set targets and complete the course by the date given on our e-learning platform
  • If you fail to complete the course you will be required to pay £120* and will be required to sign an agreement to this before the start of the course.

*This is not the full cost of the course, but covers administrative costs.

There are no formal qualifications for this course, however you myst be aged 19 or over to enrol.

During this course you will study the following units:

  • Information, advice or guidance in practice
  • Developing interaction skills for information, advice or guidance
  • Signposting and referral in information, advice or guidance
  • Information, advice or guidance in context
  • Skills for advice providers

By studying this course you will:

  • Develop your understanding of information, advice or guidance
  • Learn how to give out information, advice or guidance
  • Develop an appreciation for information, advice or guidance
  • Develop your confidence in dealing with delivering information, advice or guidance to customers
  • Improve your interaction skills
  • Gain valuable communication skills to help you create a long-standing career in your chosen pathway

This is an online assessment-based course and there are no exams. You will be required to complete assessments via an online platform.  Your work will be assessed, and developmental feedback will be given by a tutor with relevant subject area experience.

The skills you will learn from this course will enable you to: 

Pursue a career which involves the giving of information, advice or guidanc

Progress to one of the other online distance learning courses offer.ed by the college.

By studying this course you will:

  • Gain a nationally recognised qualification
  • Enhance both your personal skills and professional development
  • Study via via distance learning, allowing you to choose where and when you study
  • Be assigned a personal tutor to ensure you have the necessary support needed to be successful
Information, Advice or Guidance TQUK Level 2 Certificate
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Location
Start Date
Day
Time
Course Fee
Course Code
Study Mode
Location

Online Course

Start Date

Day

Various

Time

Course Fee

Course Code

IAGS260332001

Study Mode

Part-time

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