• Year 1: Level 2 Certificate in Introduction to Cabin Crew
• Year 2: Certificate in Resort Representatives
These will enhance your knowledge of airline and guest safety, emergency procedures both on-board and in resort, selling services to passengers and guests, making announcements, and handling guest issues.
Gain hands-on experience through compulsory visits to key industry locations such as London, Oxford, Blackpool, Butlins Minehead, Dudley Zoo, Cadbury World, Alton Towers, Carding Mill Valley, NEC (tourism events), and Birmingham Airport. You’ll also have the chance to attend a residential study visit (past destinations include Rome, Disneyland Paris, and Krakow) and participate in the Turing scheme for a three-week European work placement.
• Compulsory study visits: £100 per year (payable at enrolment)
• Optional residential visit: Approx. £300
• Uniform: Black shoes/trainers, black trousers/skirts/jeans (no rips), and a college-branded top (available for purchase).
Order kit by visiting: www.laclothing.co.uk/wolvcoll
For the Foundation Diploma you are required to have:
To progress onto year two/Extended Diploma you are required to have successfully completed the Foundation Diploma.
During the course some of the potential units you will study are:
You will gain the following valuable skills sought after by employees and universities a like:
A variety of assessment methods are used including individual and group presentations, case studies, assignments, reports and marketing and event presentation materials.
The skills you will learn from this course will enable you to:
The course starts 01/09/2025
Full Time Programme Component
CP0019