Entry Requirements:

Entry requirements for this apprenticeship will be determined by the individual employer.

What will I learn?

• Understand and demonstrate the importance of workplace health and safety.
• Comply with organisational safety procedures, identify hazards and reduce risks.
• Work safely across a diverse range of client environments.
• Understand and demonstrate safe working at height.
• Carry out basic building fabric repairs (walls, doors, frames, skirting, plasterwork).
• Maintain plumbing and drainage systems, including WC repairs, leaking taps and unblocking drains.
• Maintain high standards of water hygiene.
• Maintain electrical distribution systems and carry out safe minor electrical repairs (sockets, plugs, lighting, fuses).
• Understand and maintain plant, safety systems and equipment.
• Demonstrate sustainable, energy‑efficient and environmentally responsible practices.
• Maintain external areas including drainage, guttering and building fabric.
• Use hand tools safely (screwdrivers, drills, pliers, scrapers and tools for plumbing/carpentry).
• Understand and manage resources and stock effectively.
• Apply principles of Planned Preventative Maintenance.
• Prepare areas for refurbishment or deep cleaning.
• Carry out repairs and reactive maintenance tasks.
• Understand the importance of delivering good customer service.
• Record and report information accurately internally or externally.
• Show a flexible attitude and commitment to quality and excellence.
• Perform effectively under pressure and persist through challenges.
• Work thoroughly, take ownership and complete tasks to a high standard.
• Engage positively with clients and customers.
• Demonstrate organisational values and build effective working relationships.
• Approach work with problem‑solving skills and comply with policies and procedures.
• Show enthusiasm, influence appropriately and respect all stakeholders.
• Take ownership of situations and work independently or as part of a team.
• Communicate effectively verbally and in writing.
• Use a problem‑solving approach with a focus on efficiency and value for money.
• Communicate well at all levels and adapt to different situations.
• Understand own limitations and maintain a drive for quality and excellence.

How will I be assessed?

Throughout the programme the apprentice will receive expert training from highly qualified staff.

A qualified assessor will provide an induction and regular workplace assessments.

What can I do next?

Completing this apprenticeship programme, with its transferable skills, will enable apprentices to progress into a technical specialist role – e.g. electrical or plumbing – and supervisory and management roles – e.g. facilities management – across a wide range of sectors.