Rewards and Benefits

As a member of staff at City of Wolverhampton College, you are entitled at a number of rewards and benefits. These benefits range from healthcare plans, childcare schemes, and even a college lottery! Take a look at what we offer:

Once you are an employee of the College you are given a log-in to your own portal that is personal to you. This means that you can change personal information, book your holidays, book onto training courses, update your KPI’s, see your payslips, submit mileage expenses etc from the comfort of your own home via your smart phone, ipad, computer as well as at work. This keeps your personal information in one place and easily accessible by you.

Lots of employers have stopped recognising long service or only recognise 20 years plus. As a College we want to recognise all our employees irrespective of length of service, however, we especially recognise the following milestones:
1 completed years’ service – a card is sent to you
5 completed years’ service – a Love to Shop voucher for you to spend as you wish
10 completed years’ service – a choice from a brochure that contains several choices that include a range of products that include watches, clocks, jewellery, homeware, technology or one of 217 experience days (Virgin’s Scarlett experiences)
15 completed years’ service – a choice from a brochure that contains several choices that include a different range of watches, clocks, jewellery, homeware, technology with a selection of Spa days/Virgin theatre experiences
20 completed years’ service – a choice from a brochure that contains several choices that include Rotary/Armani/Michael Kors watches, clocks, jewellery (including Gucci), technology including an LED TV, Samsung tablet/ Bose sound system, Virgin experiences (Chrome selection) – this includes hotel breaks, day trip to Paris or a weekend yacht sailing!

Under Induction Programme – third bullet point down. Please change the first sentence from ‘Purple & Proud’ to Defining Futures. The next sentence needs to say: This course involves our senior management team taking you through an overview of the College and is called Defining Futures because that is the purpose of the College.

Under Training & Development – 2nd paragraph. Please remove the words in brackets and change ‘a performance appraisal’ to ‘an annual performance review (APR). The sentence that starts ‘Targets are generally agreed ‘around 1 month of you joining…’ can this be changed to ‘Targets are generally agreed at the end of the first month after you join the College’

Our Employee Assistance Provider is with WorkplaceWellness (part of Vita Health Group).

The number to call is 0345 222 0113. Calls to this number are charged at a standard national rate – this is not a premium number.

They will provide the following services:

Counselling/Emotional Support

This service remains completely confidential and is available 24/7 and 365 days a year. They can provide face to face counselling and a new service for Computerised Cognitive Behavioural Therapy (cCBT) with telephonic sessions with a Wellbeing Therapist in accordance with the NICE Stepped Model of Care to support our mental health strategy. We know that staff members can be waiting for weeks to receive CBT counselling and this is an alternative solution that can be put in place fairly quickly.

Calls to the helpline are unlimited for staff and up to 6 sessions of face to face counselling can be provided per issue.

Legal & Life Management Information Service

There is also a Legal and Information Team who can provide information on a range of other issues which can include marital/family divorce, separation, domestic conflicts, consumer rights, landlord & tenancy advice, probate etc. The staff that provide this service have either a legal background or have worked with the Citizens Advice Bureau.

Debt management support

They can provide debt counselling, budgeting, negotiating with creditors/freezing interest payments, debt health check – indicating where savings can be made and work with Payplan who have over 300 debt management professionals.

Career Coaching

They can also provide career coaching – staff can access 1 x 50 minute session per annum with a career coach to discuss internal career development such as: focusing on achieving short, medium and long-term goals, career decisions and self-awareness, going for promotion, managing the first 60 days in a role etc.

Paycare make healthcare cost recovery easy. Their Healthcare Benefits Plans include individual cover, family health cover and a senior plan for the over 64s. These benefit plans enable you to reclaim 100% of money spent on healthcare (up to an annual limit) for a simple monthly payment.

Their plans offer health cover for dental costs, optical cover and eye tests, chiropody, acupuncture, chiropractic, physiotherapy and much more. There’s even personal accident cover and hospital inpatient cover included in some policies. Refunds are prompt, usually within 48 hours of receipt, directly into your bank or building society account – so you are never left out of pocket for long.

For more information go to

Starting from as little as £7.63 per month:

  • Claim back Cash on a range of everyday healthcare costs, including dental, optical and therapy treatments, plus much more
  • 24/7 GP Consultation service
  • 24/7 counselling and information helpline
  • Discounts & Special Offers
  • Option to join BHSF Care4Life for as little as £2.70 per month which pays out £5,000 to your estate after your death

Join for FREE and enjoy:

  • Discounts at your favourite high street stores
  • New offers added regularly
  • Easy to access offers – save your favourites
  • 10 handy categories to browse through at your leisure
  • Fabulous gifts to treat your loved ones

There’s something for everyone!

We work with Midlands Occupational Health Services (MOHS) who provide us with an Occupational Health specialist who works on site with us one day a week. This means that the clinical support and escalation of issues is contained within the professional capacity of MOHS whilst the College has the benefit of having an individual on site who understands the requirements of working in a College environment. During the time our Occupational Health Advisor is on site, they work with staff providing medical support following or during a period of illness, and conduct regular health checks for individuals who are identified as requiring support.

We have engaged with Matt Farrow who is a qualified physiotherapist based on the Compton Road in Wolverhampton. Matt works with the College to provide staff with physiotherapy support to assist with health conditions to prevent or reduce non attendance at work.

We have engaged with Steve Woods who will be working with the College to assist staff with stress management. Some of these sessions with will be group sessions and some individual. Steve runs regular sessions for staff on other topics including getting better sleep and weight management as part of our Health & Wellbeing Strategy.

Being pregnant is one of the most exciting times for mums and dads-to-be. During this time, mums-to-be are likely to rely on friends and family to support and guide them through all the changes to their body and lifestyle. But here at the College we can also play an important role to ensure a healthy pregnancy.

Tommy’s are leading the way in maternal and foetal research in the UK, to give every baby the best chance of being born healthy. They run a highly respected Pregnancy Accreditation Programme which aims to ensure all pregnant employees stay healthy.

The Pregnancy Accreditation Programme recognises that a healthy pregnancy at the workplace is a team effort, so both employee and manager need to work together. The Programme has reached over 300,000 working women and has attracted member companies – large and small – from retail to banking to education.

We are now an accredited member and are recognised as a pregnancy-friendly workplace. Tommy’s Pregnancy Accreditation Programme provides our managers and pregnant colleagues with a unique and straightforward structure for open communication.

So what are the benefits:

  • Pregnancy at work – a guide for every pregnant colleague and an accompanying guide for their line manager
  • Online version of both guides – designed for use at home or in the work place and accessible to all colleagues
  • An ‘ask the expert’ email service – email one of Tommy’s midwives to receive confidential advice about your pregnancy or the pregnancy of an employee
  • Confidential feedback form – use this service to register your feedback on the Pregnancy
  • Accreditation Programme or to give some confidential feedback to your employer
  • FAQs – view the ten most frequently asked questions on health, work and legal issues from other PAP members

Take a look at their website

We have our own College Lottery!

How it works:

  • You give us your agreement to be a part of the Lottery
  • We deduct £1 per month from your salary
  • All the money goes into one pot
  • We put your payroll number into a file
  • A winning payroll number is randomly selected each month from those staff contributing
  • The winner takes all!


As an employer we recognise that:

  • People who have mental health issues may have experienced discrimination in recruitment and selection procedures. This may discourage them from seeking employment.
  • Whilst some people will acknowledge their experience of mental health issues in a frank and open way, others fear that stigma will jeopardise their chances of getting a job.
  • Given appropriate support, the vast majority of people who have experienced mental ill health continue to work successfully as do many with ongoing issues.

As an employer we aim to:

  •  Show a positive and enabling attitude to employees and job applicants with mental health issues. This will include positive statements in local recruitment literature.
  • Ensure that all staff involved in recruitment and selection are briefed on mental health issues and The Equality Act 2010, and given appropriate interview skills.
  • Make it clear in any recruitment or occupational health check that people who have experienced mental health issues will not be discriminated against and that disclosure of a mental health problem will enable both employee and employer to assess and provide the right level of support or adjustment.
  •  Not make assumptions that a person with a mental health issue will be more vulnerable to workplace stress or take more time off than any other employee or job applicant.
  •  Provide non-judgemental and proactive support to individual staff who experience mental health issues.
  • Ensure all line managers have information and training about managing mental health in the workplace.

To find out more about our commitment to being a mindful employer, visit

We undertake an employee survey each year usually in June. The survey covers a variety of questions that are aimed to capture the engagement and satisfaction of staff. We strongly encourage staff to complete the survey so that we are aware of the changes that staff desire, as without this information, we may be unable to be as effective in our actions to produce positive change.

Whilst whatever we do, we can’t please all of the people all of the time but our aim is to try and please most of the people, most of the time!

The College has joined forces with the Gems at Work team who throughout the year offer the College the opportunity to trial products. The products are free to staff and all they ask in return is for staff to complete a very short questionnaire about the product. Some of the products we have trialled so far have included Belvita Softbakes, Innocent Coconut Water, John Freida hair products and Lindor Chocolate! All you have to do is to watch out for the emails that tell you what products have arrived and where they can be obtained from, trial the product and enjoy, and then leave feedback on the link provided!

Each July we have a celebration day for all staff. We run this at an external event and we celebrate staff success. The nominations for all awards include who both students and staff think should be rewarded. All staff have the opportunity to put themselves and others forward as individuals or teams for several awards – 2018 awards include the following:

  • Highly Effective Employer Engagement Award
  • Going Above & Beyond for Customers Award
  • Going Above & Beyond for Students Award
  • Going Above & Beyond for Staff Award
  • Going Above & Beyond for Employers/Partners Award
  • Best Charitable Award
  • Best Newcomer Award
  • Best Team Leader Award

We also use this opportunity to welcome our staff apprentices and also to recognise staff’s long service awards – this year celebrating 5, 10, 15 and 20 years’ service

IIP stands for Investors in People. The College has been associated with IIP for many years. IIP have recently changed their standards and the College was an ‘early adopter’ of the new standards choosing to go through the new standards earlier than necessary.

We have been recognised as a Gold provider. IIP expect that the Gold accreditation will be awarded to the top 2 percentile or organisations that are assessed against the new standards so this is a great achievement for the College.

We are continuing on our IIP journey to ensure that we continually improve.

You can read the full report here.