

Introduction to the Hospitality Industry C&G Level 1 Diploma
Course level: 1
Course code: CP0098
07/09/2026
Is this course right for me?
Course details
Entry Requirements:
For external applicants:
To access this course, you are required to:
- GCSE English at Grade E / 2 or above
- Demonstrate how you have previously had good attendance and punctuality and a good attitude to learning
For internal progression learners (already studying with us):
Learners must be able to demonstrate that they:
- Have successfully completed a relevant course that naturally progresses onto this programme, achieving a good standard
- Have improved their English and maths grades since enrolment
- Have maintained good attendance and punctuality
- Show a consistently positive attitude to learning
What will I learn?
During the course you will study the following modules:
- Customer service
- Serving food and beverages
- Healthy eating
- Using kitchen equipment
- Basic food preparation
- Food safety
- Planning for a career in the food industry
- Problem solving
- Effective communication
- Team work
- Time management
What skills will I gain?
By studying this course you will learn:
- Practical skills in the use of kitchen equipment and basic food preparation
- The correct way to serve a range of food and beverages to customers
- The importance of food hygiene, safety and quality
- Important customer service skills
- How to work as part of a team
- Employability skills needed for a career in the industry – eg. time management, team working and problem solving
How will I be assessed?
What can I do next?
The skills you will learn on this Level 1 course will enable you to progress to the following hospitality and catering courses:
- Level 2 Diploma in Professional Bakery
- Level 2 Professional Cookery
Future careers
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Our Future Finder tool can help you explore options and match them to our courses. City of Wolverhampton College partners with employers and leading universities, ensuring our qualifications are relevant and designed to help you succeed.
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Our new four-storey campus in Wolverhampton city centre is the flagship of the council’s £61 million City Learning Quarter Vision.


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Study in purpose-built workshops with industry-standard equipment and commercial facilities, gaining real client experience. Enjoy free Wi-Fi, tech-equipped classrooms, and access to laptops, Chromebooks, and tablets—everything you need for success.

