Entry Requirements:

Entry requirements will be determined by individual employers but may typically be five GCSEs at grade C or above.

What will I learn?

• Understanding how operational plans, KPIs, resources, business processes, and continuous improvement support organisational performance.
• Knowing how to manage change, use planning tools, analyse performance, and work with data securely.
• Understanding project setup, project tools, process management and basic risk management.
• Understanding budgets, forecasting and financial implications of decisions.
• Awareness of leadership styles, how to motivate teams, support performance, and use coaching and mentoring.
• Understanding team development, performance management, recruitment, and talent development.
• Understanding how to build relationships, negotiate, influence, collaborate, and manage conflict.
• Awareness of communication methods and when to use verbal, written, digital or non‑verbal approaches.
• Understanding emotional intelligence, personal impact, and behavioural styles.
• Knowing how to manage time, prioritise tasks, and plan effectively.
• Understanding problem‑solving and decision‑making methods, including ethical considerations.
• Supporting strategic and operational planning, creating plans aligned to objectives, and contributing to continuous improvement.
• Managing and supporting change, showing commercial awareness and identifying opportunities.
• Setting KPIs, monitoring performance, analysing data and producing reports.
• Planning and managing projects, monitoring progress and identifying risks.
• Monitoring budgets and considering financial implications when making recommendations.
• Communicating vision and goals, coaching others and supporting high‑performance working.
• Managing teams, motivating people, delegating effectively and supporting development.
• Building trust, collaborating effectively, negotiating, influencing and managing conflict.
• Communicating clearly using different formats, chairing meetings and giving constructive feedback.
• Reflecting on personal performance and identifying development needs.
• Managing time, prioritising tasks and creating development plans.
• Using analytical thinking and problem‑solving techniques to support decisions.
• Taking responsibility, being accountable, resilient and seeking new opportunities.
• Being inclusive, open, approachable and valuing diverse views.
• Being flexible, creative, adaptable and open to new ways of working.
• Acting professionally, being fair, honest and working to organisational values.

How will I be assessed?

Throughout the programme the apprentice will receive expert training from highly qualified staff A qualified assessor will provide an induction and regular workplace assessments

What can I do next?

On completion, apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership & Management, and those with three years’ of management experience can apply for Chartered Manager status through the CMI.