West Midlands Metro – FREE Into Employment course

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If you would still like to enrol on a full time course that started in September 2025, please contact our admissions team directly – admissions@wolvcoll.ac.uk

West Midlands Metro – FREE Into Employment course

Attendance: Part Time

Course code: EMP

Start dates:

Age:

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Is this course right for me?

FREE training course!

Guaranteed job with an employer!

Aged 21 and over?
Have a full full UK driving licence?
Want to work in the light rail/tram sector?
Want to gain the skills needed to be an on-board customer service representative?
Want to progress to become a tram driver?

Get your career on the rails!

The West Midlands Metro network is at the heart of the region and runs on a single line between Wolverhampton and Birmingham, via Bilston, West Bromwich and Wednesbury.

The network is set to triple in size – linking more local areas – and the expansion means there is an increasing demand for trained operatives to work for the organisation.

Whether you want to be a customer services agent issuing tickets and ensuring passengers have a smooth and safe journey, or progress to becoming a tram driver in the future, this free training course will give you the skills and knowledge you need to apply for a job with the company.

You will gain an overview of working in the light rail/tram sector, learn about health and safety, gain important customer service skills, get the chance to drive a tram in a Metro simulator – and, on successful completion of the course, will be guaranteed an interview for relevant roles in the company.

How long is the course?

The course runs five days a week for four weeks

To have an interview with an industry employer you will be expected to attend all programmed training sessions and successfully complete the course.

Where is the training held?

Courses are held at college sites or in local community venues.

This course is part of the college’s Into Employment programme funded by West Midlands Combined Authority to equip local people with the skills needed to work in priority sectors across the region and support employers who are looking to recruit new staff.

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Course details

Entry Requirements:

You will need to be aged 21+ and currently hold a full UK driving licence

What will I learn?

The training covers a range of units necessary for working for the organisation, including:

Customer service
Tickets and pricing
Behaviours in the workplace
Public safety and reporting procedures
Health and safety
Teamwork
West Midlands Metro tram driver simulator
Producing a CV and preparing for an interview

West Midlands Metro – FREE Into Employment course

Course code: EMP

Part Time

Apply Now

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